Stay informed with the latest trends in retail analytics, data-driven strategies, and insights from the Chapters Data team.
Most small business owners check the wrong metrics at the wrong frequency. Here's how to build an analytics review cadence that drives better decisions — weekly, monthly, and quarterly.
Cannabis retailers can't run standard paid ads — which makes knowing where customers actually come from harder, and more important, than in almost any other retail sector. Here's how to build a dispensary CAC tracking system that works within cannabis advertising restrictions.
Most small businesses schedule by habit, not data. Here's how to use your POS transaction history to build a demand heatmap, calculate your labor efficiency ratio, and reduce labor costs 2-5% without cutting a single position.
Most compliance violations are operational, not intentional—and they all have a data signal. Learn how to build a daily compliance dashboard that keeps your dispensary audit-ready year-round.
Not all automation delivers equal returns. Here is a framework for evaluating which workflows justify the investment — and which ones are expensive automation theater dressed up in vendor promises.
See how Roots Market, a 3-location specialty grocery, used product performance analytics and vendor scorecards to grow gross margin from 32% to 40% in just 12 months — without raising prices.
Most retailers optimize for the wrong metrics. Customer Lifetime Value (CLV) reveals which customers drive real growth — and how to find more of them.
Shrinkage was costing this Northern California dispensary $63,000 a year — mostly from process failure, not theft. Here's the analytics framework that recovered $22,000 in 90 days.
Most retailers carry 400+ SKUs but 20% of them drive 80% of revenue. ABC analysis classifies your entire catalog into three tiers — and gives you different inventory rules for each. Here's how to run it.
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